Plans & pricing

Choose the support level that fits your reality

Start small or go all-in, you can always adjust as your needs change.

Save more with quarterly or yearly billing

Essential

+ VAT

Basic support so nothing stops you.

  • 1 h / month; up to 3 sessions
  • Included devices: 2
  • Support priority: Standard
  • Basic monitoring agent
  • Antivirus: Included
  • Basic security updates
  • Microsoft 365 support: Basic login/email issues
  • Personal backup setup (OneDrive, iCloud, Dropbox, Google Drive)
  • Spanish + English
  • Device health reports
  • Employee onboarding/offboarding
  • Strategic advisory
  • Ideal for: Individuals, freelancers, and companies needing basic coverage.

Advanced

+ VAT

Professional support for growing businesses.

  • 2 h / month; up to 6 sessions
  • Included devices: 3
  • Support priority: Priority
  • Advanced monitoring and alerts
  • Antivirus: Included
  • Two-factor security + improved policies
  • Microsoft 365 support: Full app support (Outlook, Office, Teams, OneDrive)
  • Personal backups + shared spaces
  • Spanish + English
  • Device health reports: Monthly
  • Employee onboarding/offboarding: Standard process
  • Strategic advisory
  • Ideal for: Growing teams in active companies.

Premium

+ VAT

Your external IT department.

  • Unlimited (fair use)
  • Included devices: 4
  • Support priority: Maximum priority (P1)
  • Advanced monitoring + proactive fixes
  • Antivirus: Included
  • Premium security + compliance
  • Microsoft 365 support: Full administration (policies, rules, configurations)
  • Setup + periodic verification of backup status and policies
  • Spanish + English
  • Device health reports: Monthly report + policy audit
  • Employee onboarding/offboarding: Priority process
  • Strategic advisory: Quarterly analysis/report
  • Ideal for: Companies seeking proactive IT, security, and governance.

Not sure which plan fits?

👉 Talk to a specialist — we’ll help you choose.