Elige el nivel de soporte que mejor se adapta a tus necesidades.
Tanto si decides empezar con lo básico o ir con todo, siempre podrás ajustar tu plan conforme cambien tus necesidades.
Save more with quarterly or yearly billing
Essential

Basic support so nothing stops you.
- 1 h / month; up to 3 sessions
- Included devices: 2
- Support priority: Standard
- Basic monitoring agent
- Antivirus: Included
- Basic security updates
- Microsoft 365 support: Basic login/email issues
- Personal backup setup (OneDrive, iCloud, Dropbox, Google Drive)
- Spanish + English
- Device health reports
- Employee onboarding/offboarding
- Strategic advisory
- Ideal for: Individuals, freelancers, and companies needing basic coverage.
Advanced

Professional support for growing businesses.
- 2 h / month; up to 6 sessions
- Included devices: 3
- Support priority: Priority
- Advanced monitoring and alerts
- Antivirus: Included
- Two-factor security + improved policies
- Microsoft 365 support: Full app support (Outlook, Office, Teams, OneDrive)
- Personal backups + shared spaces
- Spanish + English
- Device health reports: Monthly
- Employee onboarding/offboarding: Standard process
- Strategic advisory
- Ideal for: Growing teams in active companies.
Premium

Your external IT department.
- Unlimited (fair use)
- Included devices: 4
- Support priority: Maximum priority (P1)
- Advanced monitoring + proactive fixes
- Antivirus: Included
- Premium security + compliance
- Microsoft 365 support: Full administration (policies, rules, configurations)
- Setup + periodic verification of backup status and policies
- Spanish + English
- Device health reports: Monthly report + policy audit
- Employee onboarding/offboarding: Priority process
- Strategic advisory: Quarterly analysis/report
- Ideal for: Companies seeking proactive IT, security, and governance.
Not sure which plan fits?
👉 Contacta con un especialista — we’ll help you choose.